FAQ's
Q : I see that you pay cash for some scrap cars. How do I know if my vehicle is worth anything?
A: Most of the vehicles we collect are at the end of their life and have no real buying value so are simply removed free of charge. However certain vehicles - in particular uncommon models in basic running order represent an opportunity to resell some of the parts obtained during dismantling and are therefore worth money. You will be able to indicate if you think your vehicle has a value when you complete our collection form and our agent will discuss your offer when they call. If you are unable to agree a price for your car you are under no obligation to let us take it away.
Q : When can I expect the collection to take place ?
A : Timescales do vary from area to area but our collectors aim to be in contact with you within 48 hours of your car being listed for collection. The collector will make arrangements to attend direct with you. Quite often this can be the same day or next day, but sometimes is up to 7 days.
Q : The road tax runs out on my car at the end of the month. I want it collected but need to be sure that I don't get a fine from the DVLA when the tax expires. What happens with the paperwork ?
A : Our collectors will complete the paperwork for you to ensure this will not happen. Just pass the V5 registration document to the driver collecting the vehicle. He will complete and sign a section of the document saying that you have transferred the vehicle to a motor trader. You need to countersign this and send the section to the DVLA at Swansea. You are then from the date of the transfer no longer legally responsible for the vehicle. If you cant find your V5 document - don't worry as we will provide you with a letter that you can send in lieu of the missing V5, which will have the same effect.

Q : I'm concerned about recycling and the impact of waste materials from scrap vehicles affecting the environment. What is Scrap4Cars doing about this ?
A : All the vehicles we collect go through a de-pollution process in accordance with the End-of-Life Vehicles Directive 2000/53/EC. This process is carried out at an Authorised Treatment Facility (ATF) of which there are currently over 1200 such centres in the UK. During the process, all fluids including battery acid, oil, transmission fluid etc are safely removed or neutralised prior to the chassis and bodywork of the car being compacted and processed into raw metal, ready to use again. Up to 85% of your old vehicle will be recycled.

If you have any questions about our service that are not answered above then please contact us.
